If your blinds are installed hanging from the top of your window, the rail should be at the base of your slats or shade. If your blinds are installed at the bottom of your window, the rail should be at the top of your slats or shade. If you are having trouble lowering your blinds with the rail, contact the company that installed them or your local window treatment store to get an inspection.

The control should have clearly labeled buttons or commands that indicate the direction of the blinds. If you are using a smart device to control your blinds, you may have to download a manufacturer-specific app. Look at your manufacturer’s instructions to see what app you need and how to link your blinds with your specific smart device. If you are unsure how to control your motorized blinds, read over the instruction information provided by the manufacturer or talk to a customer service agent form your local blinds store.

Not all motorized blinds will have a button. Talk to your installer to see if that is an option for your shades.

Many blinds will have an easy programming setup available through their smart controls. If you aren’t sure how to program your specific brand of blinds, check online or call the manufacturer’s customer service center.

If you notice your panels don’t drag smoothly or take considerable effort to move, there may be a problem with the shade rail or the track. Talk to a window treatment store or installer in your area about an inspection.