Select your account type. The typical residential customer will fall under either “U-verse TV, Internet & Voice,” or “Home Phone, Internet & Digital TV. " U-verse is the newest AT&T innovation delivered through an upgraded fiber-optic network and is not available in all states. [2] X Research source Enter the account number from your statement or the phone number associated with your account. The final information needed to set up your account is the billing zip code. [3] X Research source Enter an ID name for your account and password. Your password should be at least 8 characters and include a mix of upper and lower case letters and numbers. Confirm your account. For security purposes, you will receive an email with instructions on how to confirm your account.
Once your payment details are entered, you will be given the opportunity to store it for use with future payments.
For security purposes, be sure to log out and close your browser window after making an online payment.
If you are unable to print your bill, note the account number on your check, and include a note with your name, address, and phone number associated with the account.
You can verify the payment address on the AT&T website under the “Support” tab. The current address is: AT&T U-verse, P. O. Box 5014, Carol Stream, IL, 60197. [4] X Research source
The system is voice-activated. You can either enter your information by voice or through the keypad on your phone. Speak slowly and clearly. There is no service charge to make a payment through the automated system.
You may be assessed a $5 charge to have the operator process your payment.
You can search for a pay station either by zip code or by city and state. Pay stations may charge a convenience fee of $2 to $5 to process your payment. You will need your account number to pay at a payment location. You may be asked to show photo identification.